Hello! I'm Claire and I would love to help you on your English journey. I teach general and business English, but have over 8 years’ experience working as a corporate trainer, coach, and mentor in various different industries. I love being able to use all this experience to help make the learning process fun and enjoyable!
**My calendar is currently showing no availability as I am just about to relocate. I hope to be able to be back online and teaching soon, and will update my schedule as soon as I'm able to!**
I recently returned to the UK after living in Thailand for over 4 years, and am dreaming of my next adventure. I love to travel and have been lucky enough to work on various projects all over the world. I enjoying being able to learn from different experiences.
I like to describe myself as a 'people person' who is friendly, approachable, & supportive: my goal is to help you reach your goal.
I am passionate, kind and patient. I have a very neutral accent that is easy to understand, and I can help you with your own pronunciation skills. With over 10 years’ experience in corporate environments, I have worked with people from different countries, backgrounds, and experience levels. I know that no two students are the same.
I have taught people of all ages and levels, and have worked with people on all sorts of different aspects of language. I always enjoy getting to know my students, to help ensure that I fully understand their needs and to be able to provide customised, interesting, lessons. I love a good chat, and find that 'just talking' is often so much more than it seems :-)
I like to focus on building fluency and confidence first, then working to improve accuracy and efficiency. I like to keep lessons relaxed, interesting and engaging, but this always works best when we are both actively engaged in the process. I like to use the first session to get to know my student, including understanding their current English level and where they would like to get to.
I believe that people learn best when they are learning about something interesting and relevant to themselves, and with this in mind we may study a variety of topics and themes to suit certain requirements or goals. I am also happy to review materials you may have which relate to your needs and goals.
Management and organisation of all business activities, including team leadership and staff scheduling, customer enquires and activities. I was responsible for the day to day management of one location, as well as the financial management of two locations.
2015 - 2017
Coach & Business Manager
Koh Tao Crossfit - Koh Tao, Thailand
I was responsible not only for welcoming new guests and returning members, but also for coaching fitness sessions and teaching physical skills to guests from all over the world.
2012 - 2014
Service Delivery & Customer Service Manager
Nuffield Health - Epsom, United Kingdom
I had operational management & leadership of over 20 application & customer service specialists. I was lead trainer on customer service skills, including communication skills, and was responsible for all customer communication.
2011 - 2012
Qube Global Software - London, United Kingdom
I was responsible for providing customer service and sales support to existing customers. I created and managed a number of new retention initiatives, including customer feedback tools and forums.
2005 - 2011
Systems Trainer & Account Manager
Club Runner Europe - Crawley, United Kingdom
I was the sole trainer and was responsible for sales, training, implementation, and account management for all customers of the web-based system. I travelled internationally to teach new users of the system, and provided both system training and customer communication skills.
2008 - 2011
Account Manager & Trainer
Club Machine - York, United Kingdom
I was the sole software trainer and provided systems training to customers and colleagues. I was responsible for designing, creating, and delivering all training on the software. I was responsible for new customer needs analysis, creating training goals and objectives, and teaching customers of all abilities. I was also responsible for leading software implementation, including elements of project management and service delivery.